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Post Sale Breakdown

Our commitment to you won’t just end when you drive your new vehicle out of the showroom. In the unlikely event of a post sale breakdown occurring our dedicated After Sales Team is just a phone call away.

Please contact our Aftersales Manager, David Fraser, Monday to Friday anytime between 8:30am – 5:00pm on 07572 502 440

or email

Saturday 9:00am – 5:00pm or Sunday 10:00am – 4:00pm, please contact the Duty Manager at our showroom on 0191 266 8686.

Henson Motor Group Aftercare Service

MOT Testing
Car Servicing
Air Conditioning


Our dedication to customer care gives you just one more reason to have your vehicle serviced or repaired with us at our MG approved centre.

As a result of current European legislation, it is now possible to have your car serviced at an independent garage without invalidating your manufacturer’s warranty.


  • Neat and tidy premises
  • Friendly, highly trained staff (Our continuous training program ensures that all members of staff are up to date with all the latest technologies)
  • All work carried out to the highest standards
  • DMC service and MOT centre are an Autoprotect warranty approved garage

Mechanical Breakdown Insurance


  • 1 – 48 month terms
  • Levels of cover can be amended to your requirements
  • Optional Recovery packages

AutoProtect Warranty will pay towards the cost of repair or replacement (parts, labour and VAT) should any covered component fail.



  • No excess
  • No limit to the number of claims during the life of the policy
  • Unlimited Mileage


  • Day one Cover
  • European Cover
  • Replacement Vehicle Hire
  • Overnight Accommodation
  • Forward Transportation

AutoAssist Recovery

powered by the RAC

AutoAssist, powered by the RAC, offers a 365/24/7 breakdown recovery service. This can be provided to customers as a standalone product or alongside our warranty product range.

As the UK’s number one breakdown provider*, the RAC dedicated patrol network has been providing exceptional service to motorists for over 119 years.

The RAC offers more. Their  patrols attend over 2.3 million breakdowns in the UK every year within an average response time of 30 minutes, so if your customer needs to call them, it won’t be long until they’re moving again.

Visit AutoProtect website for more info



Your choice between GAP and RTI relies on how you originally purchased the vehicle. If you have paid for the car outright, you will need our Return To Invoice cover to ensure you get back what you paid for the vehicle in the event of a claim. If you are paying for the car on a finance agreement, then our Guaranteed Asset Protection cover will make sure that if your insurance payout falls short, you won’t be left with the outstanding finance that you owe. Of course, this is subject to the terms & conditions contained in the policy document.


  • Protects from the financial loss due to vehicle write off*
  • Transferable to new vehicles*
  • Pro rata refunds on cancellation*
  • Includes up to £250 excess*
  • Choice of claims limits available*

Williams Formula 1 Paint Protection

Henson Motor Group has joined with AutoProtect and the Williams Formula One team to bring you an extraordinary vehicle protection product.Once professionally applied to your customer’s vehicle, Ceramic Coat leaves an extremely durable and high-gloss finish which prevents pollutants from impacting their car’s paintwork.Without Ceramic Coat protection their paintwork could be become dull and faded over time when exposed to atmospheric pollutants and harsh car wash chemicals.

Paintwork will progressively fade and hold dirt meaning cleaning and washing will become harder.Ceramic Coat protects your customer’s vehicle’s paintwork, alloys, bumpers, glass (except front and rear screens) even interior surfaces and fabrics. They are all shielded. Ceramic Coat is guaranteed for the lifetime of their vehicle ownership*and the vehicle will never have to be polished again.


Mechanical Breakdown Insurance

Combined GAP

The premium vehicle protection system

Finance Guaranteed Asset Protection